Shipping policy

Delivery times

Orders usually arrive within 2 to 3 weeks. Every order ships with a tracking number.

Our maximum delivery time is 6 weeks from the day you order. If your order has not reached you by then, write to us and we will refund you in full — no questions, no conditions.

Shipping costs

Standard shipping is €12.90. Shipping is free on orders of 2 items or more, applied automatically at checkout.

About the wait

We know our shipping is slow. Our pieces are made to order and we are a small operation, and we are working on improving our logistics for the future. Please be patient and support us along the way — it means a lot.

If something goes wrong

Damaged, wrong, or missing items: write to us at kasasagi.xyz (at) gmail (dot) com. Returns and refunds are covered by our Refund Policy.